Infios today announced a collaboration with Amazon Web Services. The companies will work together to integrate generative AI agents into Infios Order Management (Infios OM).
“Together with AWS, we’re redefining what order management can do for customers,” said Eugene Amigud, Chief Innovation Officer at Infios. “We’re building intelligent agents that now proactively detect and resolve anomalies during fulfillment, rebalance orders across networks, and predict delivery times before issues arise. The result is that our customers will have simplified workflow orchestration to make every order more predictable, every decision more intelligent, and every fulfillment flow more connected. This means faster onboarding for 3PLs, dynamic channel expansion for retailers, and the ability for distributors to stay ahead of supply and demand disruptions.”
Formerly Körber Supply Chain Software, the company rebranded to Infios earlier this year. Infios is a joint venture between Körber AG and KKR. Konstanz, Germany-based Körber has more than 13,000 employees at over 100 locations worldwide. The company develops adaptive, scalable, end-to-end supply chain systems.
Infios said it integrates order management, warehousing and fulfillment, and transportation management into a comprehensive software suite. The company aims to equip businesses with the tools they need to navigate today’s complex supply chain landscape.
Infios creates the brain of the supply chain
Infios OM serves as the brain of the supply chain. The company said it addresses evolving customer speed and convenience needs, viral channel expansion, and demand shifts. At the same time, it orchestrates the supply chain.
Together, Infios and AWS aim to reengineer this core function with embedded AI agents to simplify ownership and increase the precision of order management. Powered by AWS’s generative AI, including Amazon Bedrock and Strands Agents, this will bring enterprise capabilities to all.
Infios and the AWS Generative AI Innovation Center identified opportunities for agentic automation in order and fulfillment management. Set to launch in early 2026, the collaboration is focused on creating AI-driven workflows in Infios OM that:
- Simplify onboarding and configuration of workflows
- Generate visual representations that experts can review and refine
- Provide proactive anomaly detection and optimal outcomes
“Infios is taking a bold step in turning orchestration into intelligence,” said Taimur Rashid, managing director of generative AI innovation and delivery at AWS. “Together, we’re laying the groundwork for workflows that learn, adapt and execute with the speed and intelligence modern supply chains demand. By leveraging AWS’s cloud and AI capabilities, Infios is enabling supply chains that evolve as fast as the markets they serve.”
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