Dematic, a global integrator of supply chain automation, recently partnered with Scentsy, an international fragrance company, to automate its facility in Meridian, Idaho. It said the newly implemented system provides improved efficiency, increased picking capacity, and faster order fulfillment.
Scentsy’s inventory continues to grow from frequent new product launches and the stocking of discontinued scents. The Dematic solution maximizes storage space, maintains consistent processing speeds, and adapts quickly to fluctuations in demand. Customers receive accurate, on-time orders, even during peak periods or new product launches.
“Like our customers, we continuously evolve and adapt,” stated Paul Klassen, Scentsy’s chief operating officer. “To remain at the forefront and exceed expectations, we transformed our approach so we could ship products faster, more accurately, and with better inventory visibility.”
Dematic WES ties storage, picking systems
Scentsy’s 160,000-sq.-ft. (14.8645-sq.-m) facility uses Dematic’s warehouse execution system (WES) software and an AutoStore system. The automated storage and retrieval system (ASRS) includes 20,800 product bins, 100 R5 robots, 16 carousel picking ports, and two conveyor ports. The company‘s warehouse also has a pick-to-cart system.
“Dematic has been a trusted partner throughout this journey, working with us to provide a solution, not just another system,” observed Klassen. “Their expertise helped us embrace automation, enhance efficiency, and better prepare for the future.”
The operation performs automated piece picking for e-commerce order fulfillment, allowing Scentsy to increase picking capacity to 450 units per hour, nearly a 50% improvement from the 300 units per hour achieved with its previous manual pick line.
Scentsy sees results
Scentsy’s new software helps conserve natural resources by reducing paper waste as employees access order information digitally instead of using printed tickets, said Dematic.
In addition, AutoStore’s efficient storage and retrieval process minimizes energy use, supporting broader eco-friendly best practices, the company added.
“The trust Scentsy has in Dematic underscores our dedication to providing innovative, scalable solutions that drive business growth,” said Mike Oren, Dematic senior vice president of sales for the Americas region. “This partnership is a powerful example of how technology can transform operations and create exceptional customer experiences.”
