POLA ORBIS achieves 99% pick accuracy with ForwardX AMRs



POLA ORBIS is a Japanese beauty and cosmetics company with the brands POLA, ORBIS, and Jurlique. The company replenishes over 100 cosmetics stores and manages an inventory of over 500 SKUs.

POLA ORBIS sought an innovative answer to streamline its warehouse operations. In particular, the company faced pressing challenges in its traditional picking processes.


ForwardX Robotics, a company that develops vision-based autonomous mobile robot (AMR) technology, created a customized AMR system equipped with built-in weighing scales to cater to the warehouse’s specific operational requirements.

These AMRs with embedded precision weighing scales were at the heart of the system. The scales were powered by the AMRs themselves, eliminating the need for manual recharging. The AMRs can seamlessly verify the weight of goods during the picking process, ensuring picking accuracy.


Since deploying the ForwardX AMRs, POLA ORBIS has achieved a 30% reduction in worker travel distance, 25% reduction in labor costs, and a 10% decrease in logistics costs. With ForwardX’s custom AMRs, the company was able to achieve a picking accuracy of over 99.99% with over 99.9% uptime, achieving a pick-to-go solution.

Altogether, the system was able to address POLA ORBIS’s immediate operation challenges and drive tangible and sustainable results. It achieved these results by enhancing order fulfillment precision, minimizing downtime, and boosting overall productivity in POLA ORBIS’s warehouse.

This partnership also highlights the power of deploying AMRs and tailored systems to tackle distinct organizational demands. It’s also a testament to the effectiveness of harnessing cutting-edge technology to transform complex operations and achieve unparalleled results.

Written by

Brianna Wessling

Brianna Wessling is an Associate Editor, Robotics, WTWH Media. She joined WTWH Media in November 2021, and is a recent graduate from the University of Kansas. She can be reached at bwessling@wtwhmedia.com