Radial Inc., with supports e-commerce operations, has picked more than 25 million units with partner Locus Robotics Corp. in its warehouse in Shepherdsville, Ky. Locus said the milestone demonstrates how its automation and robotics-as-a-service, or RaaS, model delivers greater scalability, operational resilience, and consistent high-volume performance.
“Consumers are no longer buying products; they’re buying confidence in delivery,” stated Tom Schmitt, CEO of Radial. “Our teams, powered by Locus Robotics’ intelligent systems, deliver on that promise every day. This milestone demonstrates how our shared approach to fulfillment—fast, flexible, and data-driven—is keeping our operations ahead of the curve.”
Radial claimed that it is North America’s largest third-party logistics provider (3PL) that offers integrated payment, fraud detection, and omnichannel solutions to modern and enterprise brands. The King of Prussia, Pa.-based company is a division of bnode, a digital expert in parcel-size logistics, operating across Europe, North America, and the Asia-Pacific region.
Radial deploys AMRs across its network
With more than 40 years of industry expertise, Radial said it tailors its services and systems to align strategically with each brand’s unique needs. Its team supports brands in addressing common e-commerce challenges, from scalable, flexible fulfillment for consistent deliveries to ensuring secure transactions.
Locus Robotics said its robots and software have enabled Radial to quadruple input at its facilities, without requiring more space. Warehouse automation has also helped the 3PL with peak season, increasing order volumes, and rising SKU complexity, the company added.
The partners said 87 LocusBots support daily operations and an expanded fleet of 104 autonomous mobile robots (AMRs) was added for peak. The companies said this demonstrates how adaptable automation translates into greater agility, more consistent service levels, lower operating costs, and stronger peak readiness across Radial’s network.
The LocusONE platform continuously captures and analyzes billions of data points to optimize throughput, route efficiency, and fleet performance. Operating globally at a rate of 200 to 300 units picked per second, Locus said its AMRs work alongside human associates to eliminate non-value-added steps and improve productivity, safety, and satisfaction.
Locus said its orchestration of people and robots keeps fulfillment operations predictable and efficient, even under peak pressure.
“Surpassing 25 million picks at a single Radial site is a powerful proof point of how intelligent automation can deliver reliability, scale, and performance during retail’s most demanding season,” said Rick Faulk, CEO of Locus Robotics. “Together with Radial, we’re demonstrating what true fulfillment-on-demand looks like: highly scalable, operationally efficient, and built to empower people.”
RaaS provides flexibility, scalability, says Locus
“As e-commerce volumes continue to climb, fulfillment providers are rethinking automation models to achieve agility without heavy capital investment,” said Locus Robotics.
The Wilmington, Mass.-based company said its RaaS model allows Radial to flex capacity in real time, adding or removing cobots to match live order flow. It added that this approach aligns with the industry’s shift toward automation as a utility, helping companies move faster, spend smarter, and scale sustainably without capital expenditures.
“This is fulfillment’s new era,” noted Faulk. “Physical AI is making it possible for companies like Radial to scale dynamically, operate with precision, and deliver excellence for retailers, without compromise.”
Locus said its AMRs and LocusONE can be easily integrated into existing warehouse environments. It said that its customers include more than 150 leading retail, healthcare, 3PL, and industrial brands in over 350 sites worldwide.
The company was recognized with a 2025 RBR50 Robotics Innovation Award for surpassing 4 billion robot-assisted picks and passed 6 billion in October 2025. Locus said it enables warehouse operators to achieve rapid returns on investment (ROI), minimize labor costs, and continuously improve productivity.
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